SHIPPING INFORMATION

Shipping times vary by product, although most of your orders will ship within 1 to 4 days after you place your order (usually within 24 hours when you pay for your order using PayPal). Shipping times are stated next to each of the leather products. Ground shipping is FREE on all US orders and will take approximately 2 to 7 days to arrive AFTER it leaves our factory. If you would like faster delivery we offer 2nd day and next day express delivery at an additional charge. Again, 2nd day and next day deliveries will arrive 2 business days and 1 business day AFTER the processing period. All express charges will be shown to you before you finalize your order. On the rare occasion that an item is out of stock, you will be notified by email of the expected delay.

Free ground shipping is not available to Alaska or Hawaii. All orders to those destinations must be shipped by 2nd day or overnight express.

We only accept credit card orders from the United States and Canada. Canadian customers are responsible for all duties and taxes on their shipments. If you would like to place an order and reside in another country, you will need to pay by certified bank check or money order. Please send an email to sales@rexleather.com telling us the item(s) you would like to order and the country where they will be shipped to. We will respond within 24 hours with your total charges.

We do not ship to P.O. Boxes, please use a physical street address for shipping.

How is my total delivery time determined? The total delivery time for your order is calculated from the time your order is placed until the time you receive it. The diagram below shows how the Total Delivery Time is broken down into pre-ship processing time and shipping time.

Pre-Ship Processing Time is the time it takes from when you submit your order to when the product leaves the warehouse. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order and in some cases, custom build the product.

Shipping time is measured from when your order leaves the warehouse to when it arrives at your home or office.